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IRP Clearinghouse FAQs
Question:
Who should I contact if I have a question?
Answer:
IRPCHSupport@aamva.org
Question:
If we owe funds to the Clearinghouse, when are funds due?
Answer:
Funds are due to the Clearinghouse account by the 15th business day of the month.
Question:
When does the netting occur?
Answer:
The netting occurs the 15th calendar day of the month.
Question:
When are transmittals dues to the Clearinghouse?
Answer:
Transmittals are due to the Clearinghouse Production site on the 10th calendar day of each month.
Follow-up Question:
What if a file is sent to the Clearinghouse Production site on the 10th calendar day of the month and the file has errors, what should we do from there?
Answer:
If a file is received in the Clearinghouse Production site on the 10th calendar day of the month with errors, you can correct the error and do a test run by sending the file to the Clearinghouse Test site to make sure the error(s) has been fixed. Then go on by resending the file with the correction on the next day. Or you can resend only the correction to the Clearinghouse Production site.
Question:
How many days do we have to make corrections to transmittals with errors if the 10th calendar day has past?
Answer:
You have until the 14th calendar day to send corrections to the Clearinghouse Production site.
Question:
I have uploaded my data and received an email, now what?
Answer:
Check your totals in the pre-netting summary screen.
Question:
When will we know if we owe or will receive money from the Clearinghouse?
Answer:
You can check the IRP Clearinghouse Web site on the 16th calendar day for the EFT Funding screen located under the Post-Netting tab.
Question:
What does the date range represent on the Remittance Netting screen?
Answer:
This date range represents the date range of the data that foreign jurisdictions have collected for your jurisdiction.
Follow-up Question:
How come the date range in the EFT Funding screen is different from the Remittance Netting screen?
Answer:
This date range represents the range of all the data collected by all jurisdictions.
Question:
Where can I find out if my payment has been received by the Clearinghouse account?
Answer:
You can find this information under the Post-Netting tab in the Payment Status screen. You can also go back to previous netting dates to located when payment was received or paid out by clicking on the "netting date" and clicking "refresh".
Question:
What if we are not able to participate in the netting for a particular month? What will we do?
Answer:
In this case you will have to revert back to sending paper transmittals for that month. However, if you are to receive funds from the Clearinghouse you will still receive funds from other jurisdictions through the Clearinghouse.
Question:
My account works in TEST but not in PRODUCTION (or vice-versa), why?
Answer:
You should remember that each site may need a different password/e-mail address to access the site.
Question:
I got an email stating the LOADRECAP completed successfully, does it mean the file is error free:
Answer:
No, it simply means that the file was loaded; check the content of the email for error.
Question:
I want to correct a recap, but when i send my data, I receive an DUPLICATE ERROR. Why?
Answer:
You cannot send the same recap on the same day. Wait until the next day.
Question:
What is a recap?
Answer:
A recap consist of:
- Account number
- Fleet number
- Supplement number
- Registration Pay Date
Question:
What is a file scanner error?
Answer:
The system was unable to process the data you sent; contact IRPCH Support for assistance.
Question:
If I cannot send data or fix the problems with my data, what can I do?
Answer:
Contact IRPCH Support and back-out all the recaps. You will revert to paper processing for that month.
Question:
How do I submit Audit Recaps?
Answer:
Same process as regular recaps. For more information about audit records contact IRPCH Support.
Question:
Can I get access to an old Pre-Netting or Post-Netting report?
Answer:
Yes, send your request to IRPCH Support.
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